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Import Operations
- Hamburg
Full-time · Import Operations · Logistics · Hamburg
You coordinate our import shipments, stay in close contact with customers and international partners, and make sure the different steps come together smoothly. You think in solutions, adapt to changing situations and keep an overview when unexpected challenges arise.
WHAT TO EXPECT
Good logistics happens when everyone works together.
NVO Worldwide works with customers and partners around the world. Within our operations teams, reliable communication, effective coordination and finding the right solutions for our customers are essential.
As an Import Operations Officer, you handle import shipments for domestic and international customers. You stay in close contact with customers, overseas agents, transport companies and shipping lines. You coordinate the different stages of each shipment, handle enquiries and take care of the administrative and commercial tasks involved.
When things do not go according to plan, your solution-oriented mindset comes into play. You adapt to changing circumstances, follow up on outstanding questions and help keep operations moving.
YOUR DAY-TO-DAY WORK
Coordinate, communicate and find solutions.
You keep the different parties informed and make sure the operational and administrative tasks involved in our import shipments are handled reliably.
Handle import shipments
You take care of handling import shipments for domestic and international customers.
Communicate with customers and partners
You coordinate with customers, overseas agents, transport companies and shipping lines, ensuring relevant information is shared.
Arrange customs handling and on-carriage
You prepare quotations for customs handling and on-carriage and take care of the necessary arrangements.
Handle enquiries
You deal with general import enquiries, answer outstanding questions and help resolve irregularities.
Manage invoices
You handle invoice queries, issue invoices and follow up on outstanding payments.
A GOOD MATCH
What you bring to the team.
You already have experience in a comparable import operations role and understand the processes involved in operational logistics. You communicate confidently, have good organisational skills and can adapt to new working practices, systems and procedures.
You work in a structured way, respond flexibly to changing requirements and approach challenges with a solution-oriented mindset.
Experience with CargoWise One (CW1) is an advantage.
POSITION DETAILS
Location: Hamburg
Working hours: Full-time
INTERESTED?
We look forward to hearing from you.
Would you like to become part of NVO Worldwide? Send your CV and application to Sara Bravo Ortega.
Apply now
